contact us button
button offcanva subscribe

Contact Us

Don’t hesitate to let us know how we can help you. We are here to answer any questions you might have or assist you with a project.

Subscribe

Join our mailing list and stay up to date on the latest smart technology news and events.

Call Today (503) 598-7380   |   25 Years In Business / 150+ Years Combined Experience

    houzz logo

business team

Who We Are

We design, engineer, program, install, and maintain smart home automation systems and commercial control systems throughout the Portland, Salem, Bend Oregon and Vancouver Washington region. We provide simple control of integrated technology and automation comprised of audio, video, lighting, shading, climate control, energy and power management, networking, phone, and security components. Our extensive experience, customer focused approach, and high quality of service makes it easy for you to experience all the benefits of customized technology solutions for your home or business.

Our Mission

To provide our customers maximum value by understanding, then exceeding, their expectations while delivering the very best customer service possible.

Our mission is to connect people with innovative technology solutions to simplify and enhance their lives at home and work. Our pledge is to establish lasting relationships with our customers by exceeding their expectations and gaining their trust through exceptional performance and delivering easy-to-use options for all electronics systems within their residential or commercial space. Our friendly, knowledgeable and professional staff will help inspire, educate and problem-solve for our customers.

Awards

  •   Audio Video’s Best 5 Custom Installers
  •   Audio Video’s Top 10 Custom Installers
  •   CE Pro Top 100 Custom Installers
  •   Innovative Housing Technology – Integrator Excellence Award
  •   People’s Choice Award – Street of Dreams

Credentials

  •   Crestron Certified DMC-I, DMC-D, DMC-E
  •   Crestron Certified Shading Solutions Designer
  •   Control4
  •   Lutron RadioRA2 L1 and L2 Certification
  •   Lutron Residential Shades Qualification
  •   CTS-I, CTS-D, CTS-E
  •   THX Certified Integrator
  •   IMAX Certified Installer
  •   Certified NEST Installer
  •   Cisco Certified Technician
  •   Polycom Video Certified
  •   ISF Imaging and Science Foundation
  •   CEDIA Certified Installer
  •   CEDIA Certified Designer
  •   BICSI Certified
  •   BiAmp (Tesira) Certified
  •   Aging in Place Specialists

Industry Memberships

  •   CEDIA Member
  •   InfoComm Member
  •   AIA Member
  •   IDS Member
  •   TAO – Technology Association of Oregon
  •   NAHB Member
  •   HBA of Oregon Member
  •   NWSID Member

Testimonials

Robert F.
Homeowner

“The residence which I designed for my wife and I is a post-modernist, cutting edge style. I hired Room Service to provide the Control 4 system for lighting and all electronics controls, all audio-visual systems, the security system including outdoor camera surveillance, and the concealed electronic rolling window shades. My expectations were for a state-of-art control system which would enhance this new very modern home.

The different lighting scenes which the Control 4 system creates is amazing. When we travel, I can see the exterior security camera views, change the security system settings, and change the interior heat settings all from my I-Phone. My favorite is the 110" rear-projection television and its home theatre audio in the Great Room. Crystal clear picture with home shaking audio. Awesome!

Bottom line.....I am very pleased with the work Room Service performed. Their technicians were knowledgeable, creative, and very cooperative in working with my expectations and requirements. They have been very professional and accommodating at all times. I have always felt like they genuinely wanted us to be very happy and pleased with their work.”

S Baird
Interior Designer

“I have worked with Room Service before on an extensive home audio installation for a design client in Portland, Oregon. When I started a project of renovation on the Oregon Coast this last year for another client I recommended hiring them again for an audio system, as well as window treatments that are mechanized. While the job is not completed quite yet, I would say that the project management, professionalism and knowledge is unparalleled in the industry.”

Teresa B.
Homeowner

“I have worked with Room Service on 3 different projects over the last 11 years. They did the original design and installation of all the electronics for our 2000 remodel in the theatre room, family room, billiards and patio. In 2007 I decided to upgrade the family room equipment and again called Room Service to help with the design and installation. In 2010 I did another fairly large remodel and they helped with the redesign of the theatre room, and my new outdoor kitchen. Whenever I want to change something in terms of TV or audio, Room Service is the first call. We have a relationship that has withstood the test of time and they listen to their clients and design around their needs. One final comment....their service doesn't stop at installation. They come back to help when a housecleaner accidently changes a setup while dusting that stops the equipment from working properly. Hope your holiday season is joyous and 2012 healthy and happy!” - Teresa B.

Greg Heinze
Builder- Shelburne Homes

“Shelburne Development has enjoyed working with Room Service since their inception. I am a bit of a perfectionist especially when it comes to A/V for my personal enjoyment and the systems we install in our homes. The only thing more frustrating than electronics that do not work is a company that fails at service. Room Service is what any company like this should aspire to in their growth. Room Service has installed incredibly complex systems in my homes for clients and my own use. I cannot tell you how many friends and clients have been satisfied by their work. You get what you pay for and using Room Service for your home electronics will always be worthwhile.”

Kathryn Crandall

“I want to be sure that you know how absolutely thrilled I am with the work you have done for us over the years. The awesome Jake came out to reinstall our whole system after our remodeling project was completed. He did so efficiently! He is such an easy person to talk to and never acts like he is put upon. You are a great, responsive and customer-service oriented company. Thank you!”

Nathan Needham
Homeowner

“When our family set out to build our dream home out on the Washington coast we knew what we wanted: a home theater, but we didn’t know how to put it all together. So we turned to the folks at Room Service and found out that Room Service was more than just a home theater company. First, they were 3 hours away, but that didn’t stop them from taking the job. They helped us budget our build by phasing our project so we could tackle things in a logical order so that we had those things that we wanted immediately fit into our budget while giving us the ability to upgrade in the future. They walked us through a multitude of endless options and helped us with decisions we did not even know we had to make and they came out to the site multiple times to make sure that things were going in the right places. The install was smooth and if there was a question about something, they called to verify before moving forward. With a commitment to the customer and an eye on quality Room Service has helped us with everything on our project from house security and safety, to lighting options, to whole house music, and to our home theater. Thanks guys.”

Paul & Joan Craig
Homeowner

“Ten years ago my wife and I realized our retirement dream when we built our home in Central Oregon. A big part of that dream was having our very own dedicated home theater. It was our good fortune in 2000 to find the people at Room Service. From the very beginning, they designed and equipped a theater that was, and remains 'state of the art'. Now, after 10 years the theater continues as our pride and joy and the attention and service they continue to provide is the best anyone could ask for.”

Jeff Haggart
Builder - Haggart Homes

“The technical knowledge that Room Service brings to our projects is unmatched in this industry. We can count on them to deliver time and time again and they are a great addition to our team.”

Robert Cowman
Architect - AIA

“Thank you for all the expert service that you provided for the Crane Building Penthouse Residence project. Your input during the design process was critical for the successful fabrication of the cabinetry to house the flat screen televisions, the electronic components closet, the wiring necessary for the Lutron HomeWorks central lighting controls and the appropriate radio controls for the motorized drapery operators. Your installation technicians did a great job during the early rough in of wiring for all the speakers and electronic equipment. The Clients are very happy with the programming of the lighting scenes and enjoy how easy it is to operate the televisions, music system and lighting from the various controllers you suggested and installed on the project. I look forward to working with you on my next project requiring audio video equipment and integrated controls for the various home systems.”

Herb & Joan Koss
Homeowner

“We have had 3 different systems from Room Service in three different residences over the last 15 years. I must say, they carry quality lines of product, offer excellent detailed installation and programming services and dependable follow up on any questions. Room Service has always offered competitive pricing, neat and clean installations and a very quick response time. Highly recommended.”

B. Fisher
Homeowner

“I love my house music system (and outdoor music system), my great room home theater, and am so happy we had them install (and now service) our home technology. These guys are great! We went in with a budget, and we got a better quality system than we expected. They paid attention to details we didn't know we needed. We knew Room Service is the standard in Portland, and now we know why!”

Brian L.
Homeowner

“We've recommended Room Service to many of our friends - the purchasing experience was great. We liked the way you listened to our wants & needs then laid out options on how to accomplish them. If you recall, I was pretty set on another approach but your explanation of the pros/cons of Apple TV was both objective and valuable. NOTE: We don't hold it against Room Service that the new AppleTV is $99!!! I've been thinking about getting rid of our 500lb TV in the master and we will definitely look to Room Service again!”

Valerie C.
Homeowner

“During our home construction surround sound was a MUST for our family! Room Service staff was very informative and made choosing the right system for our needs and budget very easy! We are looking forward to expanding our system and working with Room Service again!”